Customer Complaint & Grievance

If you have a concern about our services, you can submit it here. Our grievance team will review your complaint and may contact you on the details you give.

Track Existing Complaint

Submit your complaint

Fill in the required details. Fields marked with an asterisk are mandatory.

Your details

Full name

Registered mobile number

The number you used when you registered.

Email address

Membership ID / Customer ID(optional)

Helps us find your account faster.

Your complaint

Complaint category

Complaint details

Include dates, payment or application references if you have them. Never share card numbers, OTPs, passwords or PINs.

Supporting document or screenshot(optional)

Choose a file or drag it here JPG, PNG, PDF, DOC or DOCX · maximum 5 MB

By submitting, you confirm the details are correct and agree to our Privacy Policy.

What happens next

You submit your complaint
With your details and any supporting document.
Our grievance team reviews it
We look at your complaint and your account details.
We get in touch if needed
On your registered mobile number or email address.

Your information

We use the details you share only to review and respond to your complaint, as described in our Privacy Policy.

Never share card numbers, CVV, OTPs, passwords or bank PINs — GoodCap Capital will never ask for them. See our Customer Safety Notice.

Other ways to reach us

Phone9737069298
Emailinfo@goodcapcapital.com
OfficeG-305, 3rd floor, Surbhi Mall, Waghawadi Rd., Bharatnagar, Bhavnagar, Gujarat 364002.

Customer Complaint & Grievance

Submit your complaint

Complaint submitted