Frequently Asked Questions

Start your application from the GoodCap Capital home page. Register with the name on your bank account and your mobile number.

Already registered? Use the Login option instead. You can open the financial calculator to see EMI figures, then select Apply Now.

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Enter your CIBIL score, city, purpose of the financing, income and any existing EMI, then select Check Eligibility.

Our system shows a pre-approval based only on the details you entered. Choose your tenure and EMI, then select Get Offer.

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No. The pre-approval is based only on the information you give, and it is not a final approval. The final decision is made by the bank or NBFC.

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Yes. You can apply for either personal or business financial consultancy when you register.

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The portal shows your membership offer with your name and a unique code. Select Buy Now, enter your phone number and email address, and select Proceed.

Several payment options are available. You can read about each card's benefits on its page on our website.

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You'll receive a receipt and a password by email. A member of our team will then call you within 24–48 hours to start document verification.

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The Neon Membership Card and the Helium Membership Card are valid for 1 year. The Fincap Finance Membership Card is valid for 3 months.

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No. A membership card lets you apply for financial or insurance consultancy through our partners. Each partner checks your profile against its own criteria, and the final decision is always made by the lender or insurer.

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Neon and Fincap members can earn up to 40% in referral commissions by referring others. Terms apply — contact our team for the current details.

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Submit your documents within 3 days of payment, through our WhatsApp number or the customer portal.

Document verification is mandatory — we can't process your application without it.

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The bank or NBFC reviews your profile against its own rules and criteria, and verifies the documents you submitted under its own terms.

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The bank or NBFC. Sanction depends on your profile and on the bank's own criteria, rules and regulations. The bank makes the final decision on sanction, approval and disbursement.

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No. GoodCap Capital provides financial consultancy and related application assistance. It is not a bank or NBFC, and it does not sanction or disburse loans itself.

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House, contents, motor-vehicle, life, health, travel and business insurance, through the Helium Membership Card and our insurance partners.

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No. We provide insurance consultancy and application assistance. The final decision on any policy is made by the insurer concerned.

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Call us on 9737069298 or email info@goodcapcapital.com. You can also visit our office at G-305, 3rd floor, Surbhi Mall, Waghawadi Rd., Bharatnagar, Bhavnagar, Gujarat 364002.

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Use the Raise a Complaint page to submit your complaint online for review by our grievance team. To check on a complaint you've already submitted, use Track Complaint.

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